Edit Content

Get in Touch with the Synt Team - We're Here to Help

Have questions or need more information about our push notification software? Reach out to our team and we'll be happy to assist you.

Social media profiles:

Stay connected with Synt and keep up with the latest news, updates, and industry insights.

Follow us on our social media channels:

Privacy Policy

Effective Date:  January 1, 2023

SYNT, with its registered office located at 6102 Cherrylawn Circle, Austin, TX  78723 is the proprietor of the website https://synt.com (“Platform”). The use of services provided by the Platform by users (hereinafter referred to as “you”, “your”, or “User”) is subject to your acceptance of both the Terms and Conditions, as outlined on the Platform, and this Privacy Policy (“Privacy Policy”).

This Privacy Policy has been formulated in accordance with [Applicable Data Protection and Privacy Laws for your jurisdiction]. It establishes a legal agreement between you, as a user of the Platform, and SYNT, as the owner of the Platform. To use the Platform, you must be a natural person who is at least 18 years of age.


To adapt these sections of your Privacy Policy for SYNT, reflecting your company’s commitment to privacy and compliance with applicable laws, the following revisions are proposed:

01 Introduction and Applicability of the Privacy Policy

1.1
SYNT is deeply committed to safeguarding your online privacy. We recognize the importance of protecting and managing any personal information collected by us.

1.2
The aim of this Privacy Policy is to establish a clear framework for collecting, using, and safeguarding personal and/or sensitive data that we gather. This Policy outlines our procedures for the collection, use, processing, disclosure, and protection of information obtained through the Platform.

02 Disclaimer

2.1
Please note that any Information (as defined below) collected by us will be:

  • Processed fairly and lawfully to provide the Services (as defined in the Terms of Service);
  • Obtained solely for specified and lawful purposes, and not used in any manner contrary to the law or prevailing policies;
  • Adequate, relevant, and not excessive for the purposes for which it is required;
  • Subject to review and update by the User as necessary; and
  • Retained no longer than necessary for its intended purpose or as required by law.

2.2
SYNT SHALL NOT BE LIABLE for any loss or damage arising from any disclosure (inadvertent or otherwise) of any data, if such disclosure is either (a) necessary for sharing your information for legitimate purposes; or (b) occurred through no fault, act, or omission of the Company.

2.3
BY USING THE SERVICES, YOU EXPRESSLY AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO THE COLLECTION, USE, AND TRANSFER OF YOUR DATA AS DESCRIBED IN THIS DOCUMENT.

2.4
PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT AFFECTS YOUR RIGHTS AND LIABILITIES UNDER THE LAW.

03 Your Consent

3.1
By providing Information (as detailed below), you grant your consent and authorize us to collect, use, or disclose such Information for business and research purposes as stated in this Privacy Policy, the Terms and Conditions, and as permitted or required by law. You also consent to the transfer of this Information to third parties for service provision through the Platform or to third-party service providers for rendering Services (as defined in the Terms of Service), and other related activities.

3.2
This Privacy Policy is enforceable against you as any other written agreement. By accessing the Platform and voluntarily providing us with Information (including Personal Data), you consent to our use of your Information in accordance with this Privacy Policy. If you disagree with this Privacy Policy, you may withdraw your consent at any time or choose not to provide us with Personal Information, which may limit our ability to provide Services.

3.3
To withdraw your consent, please contact contact@synt.com.

04 Types of Information Collected by Us

4.1
Personal Data: This includes any information that identifies a natural person, such as name, contact details, email address, gender, age, and other relevant material provided by a User. This also encompasses information gathered through availing Services and communications with our team. It includes details of the User’s care person (name, age, gender, mobile number, relationship with the User).

4.2
Technical Information: This refers to information collected via technologies like cookies, web beacons, or similar methods. It includes your IP address, device or browser type, ISP, referring or exit pages, clickstream data, and operating system. This category covers usage information and user statistics.

4.3
Locational Information: This includes information obtained through GPS or other means, pinpointing the geographical location of the User.

4.4
Non-Personal Information: This refers to information that does not reveal your specific identity, such as browser information, data collected through Cookies, demographic information, etc. This is generally collected in aggregate form, without identifying individual users.

(The Personal Data, Technical Information, Locational Information, and Non-Personal Information are collectively referred to as “Information”).

05 Purpose of Collection and Usage of this Information

5.1
The data collected by us is used for:

  • Providing and maintaining our Platform;
  • Evaluating the quality and competence of our personnel;
  • Resolving complaints and ensuring high-quality Services;
  • Notifying you about changes to our Platform;
  • Allowing participation in interactive features of our Platform;
  • Improving the Platform and our services;
  • Monitoring the usage of the Platform;
  • Detecting, preventing, and addressing technical issues.

5.2
Business or Research Purposes: Information, excluding Personal Information, is used for business or research purposes, like improving and customizing the Platform and our services. We may archive this information for future communications, updates, and surveys.

5.3
Aggregating Information / Anonymized Data: We aggregate Information for enhancing our service levels. This includes average user numbers, click rates, feature usage, response rates, etc. In doing so, we ensure that no Personal Information is disclosed.

06 Disclosure and Sharing of Information

6.1
We maintain strict confidentiality with the Information we collect from you. We do not rent, sell, or disclose your Information to third parties, except as necessary to provide you with Services or as required by law. Circumstances under which your Information may be shared include:

  • With third-party service providers to deliver Services.
  • When legally required, such as under applicable laws, in response to legal processes, or to protect our rights and safety or that of others.
  • With service providers on a need-to-know basis, under confidentiality obligations, to improve our products and services.
  • With our employees or agents, strictly on a need-to-know basis, ensuring stringent confidentiality.

6.2
Apart from the above scenarios, we may share Information if you explicitly authorize us to do so.

07 Transfer of Information

7.1
Your Information may be transferred and maintained on computers outside your jurisdiction, where data protection laws may differ.

7.2
For users in India, please note that we may process Information both within and outside India.

7.3
Your consent to this Privacy Policy, followed by your submission of Information, signifies your agreement to such transfers.

7.4
We ensure that your data is securely handled in line with this Privacy Policy, and no transfer will occur to an organization or country lacking adequate data security measures.

08 Your Rights

You have several rights regarding your Personal Information, including the rights to:

  • Access, confirm, and review your Personal Information.
  • Correct any inaccurate or irrelevant Personal Information.
  • Request deletion of your Personal Information from publicly accessible areas of the Platform.
  • Receive your Personal Information in a portable format.
  • Object to or restrict processing activities you are uncomfortable with.

To exercise these rights, please contact us at the email address mentioned in Clause 3.3.

09 Children’s Privacy

We do not knowingly collect Personal Data from children without parental consent. If we become aware of such collection, we take steps to remove that information from our servers.

10 Control the Collection or Use of the Information

If you have concerns regarding the access, collection, storage, or use of the Information you have provided, you may withdraw your consent as outlined in Clause 3.3.

11 Retention of Information

11.1
We retain your Information as long as necessary for the purposes outlined in this Privacy Policy, except in cases of withdrawal or termination. Information may be stored on servers outside our direct control (e.g., with hosting providers).

11.2
Upon your request, we will delete your Information within 90 days. However, we may retain certain Information as required by law or for legitimate business interests, such as fraud prevention.

12 Cookies and Other Tracking Technologies

12.1
Our Platform uses cookies and other technologies to enhance your experience and analyze Platform activity. Cookies are small text files that do not grant us access to your device. You can refuse cookies through your browser settings, though this may limit your use of the Platform.

12.2
We use cookies and technical data for improving our services and analyzing non-personal usage trends and statistics.

13 Third Party Services

13.1
We may send you promotional information about third parties if you opt-in. However, we are not responsible for any unauthorized third-party access or acts beyond our control. We disclaim liability for any security breaches unless directly caused by our negligence.

14 Data Security

14.1
We employ industry-standard physical, technical, and managerial safeguards to protect your Information. Despite our efforts, no security measures are foolproof, and we cannot guarantee absolute security of data transmission over the internet. Use of our Platform is at your own risk. For concerns, contact us as per Clause 3.3.

15 Changes and Updates to Policy

15.1
We may periodically update this Privacy Policy. Changes will be notified by posting the revised policy on the Platform with an updated revision date.

15.2
Regular reviews and updates to the Privacy Policy will be conducted, especially following significant technological updates. Continued use of the Platform after updates implies acceptance of the revised policy.


To adapt these final sections of the Privacy Policy for SYNT, focusing on discrepancies, grievances, miscellaneous provisions, and governing laws, the following revisions are proposed:

16 Discrepancies and Grievances with Company

16.1
For any discrepancies or grievances regarding Information shared with SYNT, please contact us:  contact@synt.com

16.2
We commit to implementing this Privacy Policy diligently and addressing grievances promptly, aiming to resolve them within one month from the date of receipt.

16.3
For any concerns or questions about our privacy practices, please reach out to us at contact@synt.com.

17 Miscellaneous

17.1
The invalidity or unenforceability of any part of this Privacy Policy does not affect the validity of the rest of the policy.

17.2
This Privacy Policy applies only to Information collected through the SYNT Platform. It does not apply to unsolicited information provided through other means, which will be considered non-confidential and may be used freely by us.

17.3
The rights and remedies under this policy are cumulative and not exclusive of those provided by law. They can be waived only in writing. Delay or non-exercise of any right or remedy does not constitute a waiver.

18 Governing Laws and Jurisdiction

18.1
This Privacy Policy, our services, and their use are governed by the laws of Travis County, Texas]. The courts in Travis County, Texas shall have exclusive jurisdiction over any disputes related to our Platform or services.

YOUR ACCEPTANCE OF THE PRIVACY POLICY

By using or visiting the SYNT Platform, you signify your acceptance of this Privacy Policy. If you do not agree with any of these terms, please refrain from using the SYNT Platform or its services.